PART-TIME TOUR GUIDE - PORT OF LEITH DISTILLERY
Post: Part-Time Tour Guide
Location: Port of Leith Distillery, Edinburgh
Salary: £10,400
Part Time: Monday to Sunday, minimum guaranteed hours 16hrs / week
Reporting to: Visitor Experience Team Coordinator
Application Closing Date: 8th November 2024
About us
Our company values are at the foundation of everything we do.
We focus on products that we love.
We’re realistic.
We keep our conscience clear.
We achieve everything as a team.
We deal with the difficult stuff first.
We spend our money on the right things.
We invite our friends to parties.
2023 was a very exciting year at Muckle Brig as we finally opened our new Port of Leith whisky Distillery, quickly becoming a major new tourism destination in Edinburgh. From a single person in a garden shed, our company has grown to include multiple sites, brands and a team of 60 (and growing) passionate and talented individuals. We have so many stories to tell, and communicating those stories is an essential and increasingly complex undertaking. 2024 isn’t slowing down, and as we continue to grow our brands and business, it’s time to grow our team.
Overview
Port of Leith Whisky Distillery is Scotland’s first vertical distillery in Edinburgh’s historic whisky district of Leith. Our tour takes in 6 levels of our incredible new building with views spanning across the Firth of Forth, Leith, and back up across Edinburgh, a spectacular Quality Control Tasting Lab, 4 levels for vertical whisky production and our stunning Lexco Retail area on Level 6. We want to make this one of the most exciting whisky tours, anywhere.
That’s where you come in.
Due to internal promotions we’re looking for passionate, super friendly, outgoing and enthusiastic Tour Guides with excellent multi-tasking skills to join our whisky, gin and people-loving Visitor Experience Team. As a Port of Leith Tour Guide you will be the face of our Whisky Distillery, leading our guests through our Tour Experience, tasting, bottling and so much more. Port of Leith Whisky Distillery is a fun, fast-paced, diverse environment to work in. Excellent communication skills are paramount to a successful day. Your skills, enthusiasm and diplomacy will shine through for our guests and your colleagues within the distillery.
Duties include:
Welcome and orientate guests
Dynamic storytelling in a timely fashion round our distillery providing the historical stories behind our whisky, information on our production process, demonstrating
mini-bottling and conducting tasting sessions in our Quality Control Laboratory
Shifts setting up, clearing, cleaning and resetting the tour route and tasting laboratory for each tour
Ongoing cleanliness and presentability of the tour area
Assisting with guests needs as required to ensure an excellent experience
Assisting with Private Tours and Events on an ad hoc basis
Weekly and monthly stock takes across Tour stock
Being a superb ambassador for all aspects of Muckle Brig including Lind & Lime, Port of Leith Distillery and LEXCO, our export company.
Following our Health & Safety and Food Hygiene policies
You may be required to work at other Muckle Brig locations when appropriate
Other tasks as required
Skills & Experience:
As the welcoming face or our distillery, you are a superb communicator with an enthusiastic and flexible approach with the ability to adapt to any situation. You can create a fabulous
atmosphere for groups large and small. You are a competent multi-tasker who thrives on being part of a team delivering excellent visitor experience. Regular training and coaching
provided.
Enthusiastic and confident, warm, friendly with plenty of energy
Confident to present to groups, large and small
Positive, can-do attitude
Excellent timekeeping skills are essential
Previous presenting and/or bar experience would be advantageous but not essential
Fluency in a foreign language would be advantageous but not essential
Knowledge of the whisky production process would be advantageous but not essential
SALARY & BENEFITS
26 days of holidays per year, plus 3 public holidays pro rata.
Employee discount scheme.
Employee cask program and share scheme.
1 additional day holiday for every year worked with the company
Full training provided with ongoing CPD opportunities.
This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake other duties as
required
